Suspension tuning is perhaps considered to be a "dark arts" in the real world of motorsports. It does not get any easier with slot cars...
For a start there are a few different types of suspension systems available across various brands: spring, magnetic & foam etc. Which to use is dependent on a variety of situations such as the type of car, track surface, circuit design and more.
Nonetheless, suspension systems do provide for a better handling characteristic in most slot cars when raced on different types of track. On bumpy tracks, cars fitted with suspension yield the greatest advantage, but may be less so on flatter, smoother surfaces.
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